Shipping Policy

Products that are print-on-demand may required a lead time to produce and will be shipped to you directly from the manufacturer. Our fixed Standard shipping rates are calculated based on the average shipping cost for each product category. Shipping costs depend on the amount and type of products in each order.

SHIPPING DESTINATIONS

Our products ship globally, but there are some countries we can’t deliver to due to legal or shipping carrier restrictions. The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations

  • Crimea, Luhansk, and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • The Gaza Strip region in Palestine
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea 

Please note that Russia’s war in Ukraine severely limits shipping to Ukraine. For now, we’re only able to ship products fulfilled in our Latvian facilities.

Additionally, our shipping carriers have a list of countries where they temporarily don’t offer international shipping due to circumstances like natural disasters and other service disruptions. You can review the up-to-date information on the USPS homepage.

Please note that the list of countries where we or our shipping carriers don’t offer international shipping may change.

CUSTOMS FEES

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Your end customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.

SHIPPING RATES

Live rates are calculated by carriers in real-time and displayed during order checkout on your storefront. These rates are determined by the order fulfillment location, shipping destination, shipping method, and carrier pricing.

RETURN ADDRESS

Live Love Rock 
P.O. Box 4704 
El Dorado Hills, CA 95762
store@liveloverock.com
EIN 99-1657328